ITCareDesk is a leading international business who will serve home segment users and small/medium business requiring annual maintenance services for their technology setup.
We're not just a support provider. We're also your trusted partner. Come see why hundreds of IT providers, datacenters and standard businesses use us for IT support each day!
Whether you're a one man shop, or small/medium company, we're here to help!
IT Care Desk seeks to establish trust with customers through professionalism, honest and open dialogue, high quality customer service, and a commitment to partnership and collaboration. We welcomes comments and feedback. In response to thoughtful analysis, criticisms, and contributions from customers, IT Care Desk has been streamlining management structures, making maximum use of existing resources, and harmonizing service.
Our IT Care Desk service provides instant and suitable solutions for all your computer related problems in minimum possible time. ITCareDesk online technical support is operated by highly experienced professionals. Every technical support staff goes through strong training and examinations before they start taking clients calls. IT Care Desk infrastructure consists of ahead of time technology equipment to deliver most appropriate solutions to fix computer issues. Our secure remote access by technicians resolves your computer issues instantly while you relax at the same time.
We create powerful, beautiful and intuitive digital products. We don't blindly follow trends. We take our understanding of the latest technologies and build the best solutions for our enterprise clients.
We operate following some simple principles:
Fast Services We make sure that our IT services are always in time ensuring the smoothness of your business process.
No need to hire an IT technician or Staff With our services you may never need to hire an IT technician or IT staff which at times proves to be expensive and time consuming option.
Troubleshooting expertise We understand how important your computer network is to you; that is why we offer our remote support services. Thanks to this service, we can securely access your computer network via the internet so you don’t have to wait around for an engineer to show up. If we can’t fix it remotely, we’ll dispatch an engineer the same day. With our troubleshooting experience, we can fix any complex issue quickly
No Geek Speak You deserve to get answers to your questions in plain English. Our engineers will not talk down to you or make you feel stupid because you don’t understand their “geek speak”.
100% Unconditional Satisfaction Guarantee You deserve complete satisfaction with our products and services. We will do whatever it takes to make you happy. No hassles, no problems.No Unpleasant or Unexpected Surprises. You should expect that no damage will done to your network or your data. Before we start working on your computer or network, we will evaluate your problem and alert you to any potential risks involved in fulfilling your job. If there are any risks, they will be explained in full, and your authorization and agreement will be obtained before the work commences. You can also choose to have your data backed up before we start any work on your machine.
Most prominent and fixed cost solutions Our IT services comes at fixed cost, based solely on your individual specific requirement or based on your business specific requirement, this makes us to provide you with the most prominent IT solutions.
Our Experience We have over 15 years in the technology project planning. This means that when you have a new technology to implement or a new configuration taking place, we look at every painstaking detail by talking to all your vendors and planning for every situation we possibly can. This saves you thousands of dollars and countless frustrating hours.
Complete IT solutions from one place We provide you complete range of IT Solutions, which includes IT consultancy, IT maintenance, IT security, installations and configurations, Network, desktop and IT server support, monitoring and compliance.
Effective IT Server support With our immense knowledge and qualified and certified technical staff having adequate knowledge on almost all the server platforms, we provide you with most effective IT Server Support solutions..
We Handle Every Aspect Of Your Technology So You Have Peace Of Mind . By using vendor management, we can take care of your specialized software, internet connection, web site development and maintenance and any other technology related need you may have.
Providing you both onsite and online/ remote support Our services comes with both onsite and offsite support based on your individual and business specific requirements, it includes our Phone support services and Secure Remote support services.